|Chicago, IL – May 30, 2017 – LaSalle Capital and its portfolio company, Avtex, a provider of Customer Interaction Management Solutions, are pleased to announce today that they have acquired Integrated Access Solutions (IAS), a customer experience (CX) and contact center solutions provider. IAS specializes in custom built contact center solutions leveraging the Genesys and Microsoft platforms.
"We’re really excited to bring the IAS team into the Avtex family and cement a broader footprint in the Western U.S.,” said George Demou, Avtex President and CEO. “The IAS commitment to quality and focus on CX technologies aligns nicely with Avtex."
As part of the acquisition process, the partners at IAS will join Avtex to share their deep knowledge of contact center and CRM experiences and technology.
“Joining Avtex immediately expands our ability to deliver the very best customer experience to our clients and help to enable them to do the same for their customers,” said Don Vander Wal, President and CEO of IAS. “We truly look forward to adding the breadth of experience George and team bring across customer engagement, business productivity and contact center services.”
The acquisition will provide customers with an expanded portfolio of CX innovation and technical expertise. IAS will utilize the Avtex brand and all employees will be retained as the company continues to grow its Irvine, CA office.
If you have any questions regarding this transaction or would like to discuss other opportunities in the industry, please contact Nick Christopher or Jeff Walters of LaSalle Capital at (312) 236-7041.
Avtex provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online at www.avtex.com or follow Avtex on Twitter at @avtex.
About LaSalle Capital
LaSalle Capital is a leading private equity firm with extensive experience in the lower middle market. We currently manage two funds totaling over $345 million in capital. We have a proven track record of partnering with management teams to increase value in our companies by providing strategic operating focus and driving growth organically and through acquisitions. We have domain expertise and investment focus in two industry sectors: food and beverage and technology-enabled business services.